Resume

Experience and Skills

Experienced systems coordinator and operations manager with over 15 years of experience in IT, property management tech support, hotel operations, and team leadership. Proven ability to manage complex systems, onboard and train staff, and deliver hands-on technical support across multiple industries. Strong communicator, efficient troubleshooter, and team leader with knowledge of property software.

Location

Austin, Texas

Skills

Microsoft Office SuiteExcelOutlookWordPowerPointNetworkingEmail server setupDevice managementSchedulingPayrollStaff onboardingHTMLWordPressJavaNext.jsSocial media managementOn-site trainingTroubleshootingStrong verbal and written communication

Work Focus

  • Managing operations, teams, schedules, payroll, onboarding, and training.
  • Supporting property management, hotel, and workplace technology systems.
  • Troubleshooting devices, networks, email systems, printers, shared drives, and staff-facing tools.
  • Building and maintaining websites, digital presence, and technical workflows.

Work Experience

Electrician

360 Electrical Contractors

April 2022 - Present

Hands-on electrical and creative project work across various industries.

Cleaner to Housekeeping Supervisor

DoubleTree Hotel

2021 - 2022

Promoted after 4 months. Supervised team members, schedules, and hotel tech systems for staff tracking.

Social Live Producer

Kauai Shores Hotel

2019 - 2020

Managed the hotel's digital presence, live event streams, and coordination with marketing systems.

Island Manager

Cleaning Services

2019 - 2020

Oversaw payroll, staff scheduling, cleaning quotes, and HR onboarding across multiple sites.

Security / Island Manager

Star Protection Agency

2018 - 2021

Managed 50+ employees, coordinated schedules, site inspections, and tech logs.

Manager

Kukui Grove Cinema

2016 - 2019

Oversaw theater operations including websites, tech setup, payroll, and employee training.

Cleaner to East Manager

Hawaii Care and Cleaning

2015 - 2016

Promoted in six months. Managed team assignments, supplies, and client coordination.

Apprentice Electrician

Ekolu Electric

2010 - 2014

Assisted in electrical systems installation and maintenance projects.

Island IT Specialist

Boys and Girls Club of Hawaii - Kauai

2007 - 2010

Installed and managed computer systems, email servers, networked printers, and shared drives.

Youth and Teen Support Leader

Community Outreach Volunteer

2003 - 2019

Helped local teens and runaways find housing, jobs, and rehabilitation programs.

Project Experience

  • Hotel digital presence and live event stream production.
  • Staff scheduling, payroll, HR onboarding, and operational tracking across multiple sites.
  • Website management, technical setup, and employee training for theater operations.
  • IT systems setup including computer systems, email servers, networked printers, and shared drives.

Education

Diploma
Kapaa High School, 2009

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